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→∞ FAQ →∞

 

→∞ Which forms of payment can I use?

 

Most major credit/debit cards (Visa, Delta, Maestro, Mastercard, Solo, etc), with a Paypal account., or by cash (British sterling £) sent at your own risk.

 

→∞ Do I need a Paypal acccount to buy items?

No. The shopping cart is operated by Paypal but it is NOT necessary to have a Paypal account.

 

→∞ How Do I place An Order / Pay?

Just add items to the “Shopping Cart” and follow the online instructions.

Payments are processed using the paypal shopping cart BUT it is NOT necessary to have a paypal account.

You can pay with most credit cards or debit cards or you can use your paypal account (if you have one).

Shipping charges area calculated automatically.

You can view your cart at any time by clicking the "Shopping Cart" button. 

In the event of problems with the checkout/shopping cart, then please just email the details of your order to order@infinite-limits.com.

 

→∞ Are orders insured in transit?

No, orders are not insured in transit unless you buy insurance. Please see the Shipping page for more information.

 

→∞ Can I return items?

Faulty items can be returned in exchange for a full refund.

 

→∞ How do I find specific items I'm looking for?

You can search for specific items by using the:

  1. “Search” box. Type a search term (i.e. the name of the artist, title, label, and/or format etc) into the search box and either hit the return key or click on the "Search" button to display a list of items matching your search term.
  2. “Artist and Label” drop-down lists. Click on an artist or label from the drop-down lists to find titles by the artist or label in question.
  3. "Artist" or "Label" hyperlinks included in all items. Click on the "Artist" or "Label" to display all titles by the artist or label or in question.
  4. "Browse All Stock" tab. Click on the "Browse All Stock" tab to display all available stock.

 

→∞ Why did the price of a pre-order title change?

The price of items advertised for pre-order is subject to change because the final cost of buying some titles is not known until they arrive.  The advertised price is a guide only.

 

→∞ Does Infinite Limits issue a newsletter with details of newly released and restocked titles?

Yes you can subscribe by typing a valid email address into the "Subscribe" box on the home page or by sending an email with “Subscribe” in the header to info@infinite-limits.com.

 

→∞ Is Infinite Limits on social media?

Yes, Infinite Limits has accounts on:

Twitter

Instagram

Soundcloud

 

→∞ Does Infinite Limits buy used collections of vinyl, CD, and cassette?

Yes, if you have a collection you wanna sell, then just email the details to info@infinite-limits.com.

 

→∞ Does Infinite Limits accept sales enquiries from artists, labels, and distributors?

Yes,Infinite Limits is happy to hear from any artists, labels, and distributors involved in the release or sale of adventurous, underground, or experimental music. If you'd like Infinite Limits to stock your music, then please send an email to info@infinite-limits.com.  Despite best efforts, I cannot always respond to sales enquiries.

 

→∞ How long will it take for my order to arrive?

UK orders are usually dispatched via the UK Royal Mail (unless you've agreed specific shipping arrangements).  Orders usually arrive the day after dispatch but can take up to three days.

All overseas orders are dispatched using the UK Royal Mail's airmail service (unless you've made specific shipping arrangements). Delivery time varies according to your location but most parcels arrive within 10 days.

 

→∞ Can I reserve items?

Yes, it might be possible for regular customers to reserve certain items. Just send an email to info@infinite-limits.com for enquiries.

 

→∞ Does Infinite Limits share the personal details of its customers with any third parties?

No, never.